Free Delivery on orders over $500 and Free Delivery in Blenheim
At Pillar Tools we aim to get your order to you as fast as possible, at a price that won't break the bank. For NZ standard delivery orders, we use CourierPost delivery, excluding rural delivery addresses and bulky/heavier products.
Dispatch & Shipping Times:
North Island - expected delivery in 3-4 business days
South Island - expected delivery in 1-2 business days
Blenheim (within 10km CBD radius) - expected delivery same day
For some of our larger product quantities we're unable to use CourierPost and use a number of different providers depending on the product weight and your location. Due to the nature of these products please note that delivery can take a little longer and is typically 3-5 days from when we dispatch.
Other Island or Rural Delivery (RD) addresses
An additional delivery surcharge may apply in accordance to the delivery freight company’s policy. Any extra costs will be communicated to you prior to dispatch (up to a week, pending destination).
At this stage we do not ship to countries outside of New Zealand.
Orders received over the weekend will be processed for delivery and shipped the following week.
For general item orders received before 11am Monday to Thursday, our commitment is to dispatch your order that same day. Orders received after 11am may be dispatched the following business day.
Orders received between 11am Thursday and 3pm Friday will be dispatched to the Courier company on Friday, although you may not see delivery of these goods until Tuesday.
For general item orders received after 3pm on Friday and over the weekend, your order will be processed for delivery and dispatched on Monday and on an overnight delivery service. These orders can be expected Tuesday or Wednesday at the latest (add an extra day during a statutory holiday).
In every case we will send you a dispatch email once we have processed your order which will include the track and trace number.
Please Note: Delivery times will be impacted by statutory holidays as courier companies do not operate on these days. Business days are classed as Monday-Friday and exclude statutory holidays. Saturday delivery can be made by special request to most Metro addresses (an extra cost will apply).
For more information on dispatch or shipping please get in touch with us firstname.lastname@example.org